Customer Satisfaction Policy

---

As the Q Investment Bank family, we are always by your side to guarantee your satisfaction in all conditions and conditions.

You can always contact our bank quickly and easily through any channel you want. In all our communication channels, we work diligently to quickly resolve and respond to all your requests and feedback.

Your ideas are valuable to us; We act with the desire to bring our product and service quality to perfection in line with your demands and notifications. In this context, we would like to state that we carefully examine and evaluate all kinds of requests and notifications from you, our valued customers, and we will get back to you as soon as possible.

We attach great importance to information privacy and carefully protect your personal data. In this direction, we work to take every precaution to protect confidentiality within the scope of our principles and legal regulations.